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Shipping & Delivery Policy (Concise Version)
1. Shipping Processing
Orders will be processed and shipped within 1–2 business days after payment confirmation. We do not ship on weekends or public holidays.
2. Delivery Time
Standard shipping takes 7–15 business days worldwide. Delivery delays may occur due to customs, weather or local logistics.
3. Shipping Tracking
A tracking number will be sent to your email once your order ships. You can track delivery status online anytime.
4. Customs & Duties
Import duties, taxes and related fees are the buyer’s responsibility. We are not liable for customs clearance issues.
5. Undelivered Packages
If the package is returned due to incorrect address or failed delivery, reshipping fees will be charged.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://ximand.com/policies/refund-policy .
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: contact@konstreet.com
ximand2019@gmail.com
- Online contact form:
https://ximand.com/pages/contact